The Municipal Health Commission recently announced the results of the second round of evaluation for the star rated construction of emergency treatment capacity in primary medical institutions in the Ningbo City in 2023. The Zhenhai District People's Hospital Medical Group's Zhuangshi Branch was included on the list and successfully awarded as the first municipal level four-star emergency ward (department) in the entire district; the Xiepu and Jiaochuan branches have reached the three-star standard, further enhancing our district's grassroots emergency response capability.
"Service first, practical work for efficiency improvement" is not only a slogan, but also the working principle of all medical staff of the Zhuangshi Branch of the hospital. As the only grassroots medical unit in Zhenhai that offers 24-hour outpatient services, this hospital not only stands out among numerous grassroots medical institutions in the city, but also has been awarded the title of "Zhejiang Provincial Community Hospital". All of these honors stem from the hospital's unwavering pursuit of medical service quality.
Since the launch of this round of star rated emergency department creation work, the Zhuangshi Branch has made great efforts in implementing the system and quality management system. It has organized internal quality control assessments, drills and training multiple times, from the critically ill patient rescue system to the patient transportation system, and then to the green channel management system. The whole hospital has been working hard, strictly implementing each system, taking every quality control inspection seriously, and the comprehensive emergency service ability of medical personnel continues to improve. In 2023, the number of emergency patients in the branch reached nearly 40,000, with a year-on-year increase of 45.83%.
In terms of improving the comprehensive emergency service capabilities of medical personnel, the Zhuangshi Branch has also spared no effort. More than 20 drills and training sessions have enabled every medical staff member to respond quickly in emergency situations, not only enhancing their theoretical knowledge but also enhancing their practical abilities. In addition, the Zhuangshi Branch also relies on the medical community platform and closely cooperates with higher-level hospitals, adding six specialties such as urology and orthopedics and so on. Experts are invited to provide on-site guidance for patients with complex conditions, truly realizing the interaction of medical resources and improving the sense of medical access for residents.